Teams who are daring to work different

When diversity recruiting startup Headstart decided to go remote, they needed a tool “to communicate without drowning each other in noise”...

Today, they keep all internal team communication in Twist, which means everyone only needs to look in one place for all conversations and context.

Headstart’s Twist channels organize threads by client, area of work, and topics like #Celebrating Success and #Coronavirus.

All status meetings have been replaced with a #Heartbeat channel. Each team has a dedicated thread for sharing regular updates with the rest of the company asynchronously.

It’s not all work though! Headstart keeps a #Chit Chat channel where the remote team bonds in threads like Music Sharing, Meditation Club, and more.

Lewis Potter built Geeky Medics to 3 million monthly viewers while working full-time as a doctor-in-training. He needed a way to collaborate asynchronously on an unpredictable schedule...

Twist lets Lewis move work forward with a team spread across the U.K., Canada, New Zealand, and Australia without needing to constantly check in.

He keeps a clear overview of every aspect of Geeky Medics by creating a dedicated channel for each operational area.

The team uses dedicated threads to plan out new content: “Twist is where we get to have really raw discussions to scope out new projects and make decisions.”

Developers use Twist’s GitHub integration to send automatic updates on changes they make to the Geeky Medics app, keeping Lewis in the loop without any extra effort.

Remote-how teaches companies how to operate at the highest level remotely. They needed a collaboration tool that would help them practice what they preach...

When demand for their programs took off in the spring of 2020, the growing team relied on Twist to keep track of their various projects and areas of the company.

For each new initiative, the team forgoes the traditional kickoff meeting in favor of a kickoff thread to document and discuss all of the relevant context and information.

Instead of a daily standup meeting, the team uses an async “Daily Progress” thread to check in and out. It helps them feel connected and creates boundaries around the workday.

Remote-how uses Twist for external collaboration too, inviting partners and agencies in as guests in dedicated channels. They even have a channel for investor updates!

Learning Ally is a nonprofit that creates audiobooks for dyslexic and visually impaired readers. They use Twist to manage production and build community among their global volunteers.

Each audiobook has a dedicated channel prepopulated with eight standard threads based on the most common types of conversations that come up in the recording process.

Twist threads keep conversations organized and accessible over time, allowing volunteers to communicate with Learning Ally staff asynchronously, on their own schedules.

New volunteers get access to channels like #Volunteer Nation and #Literature Team where they can join conversations and share tips: “It’s great for volunteer retention and engagement.”

Microverse is on a mission to educate overlooked coding talent from developing regions. They needed an async tool that would empower teammates to work autonomously across time zones...

Today, anyone on the Microverse team can quickly search their “obsessive documentation” of meetings, conversations, decisions, and action items — all in Twist.

Rather than re-explaining a past decision or outcome, teammates reply to questions with links to Twist threads that preserve the full context of conversations and conclusions.

To cut down on the noise and overwhelm they felt in Slack, the team is careful to notify just the people who actually need to see a new thread or comment.

Twist’s async design means everyone at Microverse is free to work on their own schedules: “A healthy culture of trust does not come from keeping tabs on what everyone is doing at all times.”